About Us:
Northwood Newcastle is a leading property agency renowned for providing exceptional service in property management and lettings. Our dedicated team is committed to delivering outstanding support to landlords and tenants, ensuring every property in our portfolio is managed with excellence and care.
Position Overview:
We are looking for a dynamic and detail-oriented Lettings Property Manager to join our team. The successful candidate will be responsible for managing a portfolio of properties, ensuring they are maintained to the highest standard, and delivering a first-class experience to landlords and tenants alike.
Key Responsibilities:
Portfolio Management:
Oversee a designated portfolio of rental properties, ensuring effective management and tenant satisfaction.
Handle day-to-day lettings operations, including Inventories, tenant move-ins, checkouts, and tenancy renewals.
Compliance and Documentation:
Ensure all properties comply with current lettings legislation and landlord obligations, including gas safety, electrical inspections, and energy performance certifications.
Maintain accurate records of all tenancies, communications, and property activities.
Tenant and Landlord Liaison:
Act as the primary point of contact for landlords and tenants, addressing queries and resolving issues promptly.
Provide regular updates to landlords on property performance, maintenance needs, and compliance matters.
Maintenance Coordination:
Arrange and oversee property repairs and maintenance, liaising with trusted contractors and suppliers.
Conduct regular property inspections, identify potential issues, and take proactive steps to maintain property standards.
Financial Management:
Monitor rental payments, chase arrears, and provide landlords with accurate financial updates.
Prepare end-of-tenancy accounts and manage deposit disputes where necessary.
Team Collaboration:
Work closely with other team members, including lettings negotiators and administrative staff, to ensure seamless service delivery.
Share market insights and assist in achieving team targets and objectives.
Requirements:
Experience:
Previous experience in property management or lettings, ideally within a fast-paced agency environment.
Skills:
Excellent organisational and time management skills.
Strong communication and interpersonal abilities.
Proficiency with property management software and general IT tools.
Knowledge:
A thorough understanding of lettings legislation and best practices.
Qualifications:
ARLA Propertymark qualification (or willingness to work towards it) is preferred but not essential.
Hours of work
Monday to Friday 9.30am to 5.30pm and 1 Saturday in three from 9.30am to 1pm. Which equates to a 40 hour week.
What We Offer:
Competitive salary based on experience.
Opportunities for professional development, including training and qualifications.
A supportive, team-oriented work environment.
Access to cutting-edge tools and resources.
Job Type: Full-time
Benefits:
Additional leave
Company events
Company pension
Experience:
Property Management: 1 year (required)