Overview
Relief Credit Control Administrator
Salary: £12.97 per hour
Shifts: Casual contract; location Ipswich / hybrid working
Ref: IP385
Responsibilities
* Ensure invoices from external contractors are processed and paid in line with Orwells agreed policies and procedures.
* Review completed works orders to confirm financial accuracy and that all work has been completed in accordance with the original request.
* Raise recharge invoice and credit requests with the Finance Team and monitor payments to ensure timely resolution.
* Build and maintain effective working relationships with internal teams, customers, and contractors to confirm repairs are completed to the required standard.
* Verify that contractors invoice is in line with agreed contract rates and investigate and resolve any discrepancies.
* Support the proactive and innovative resolution of issues, helping to maintain high levels of customer service and operational efficiency.
Qualifications
* GCSE or equivalent including Maths and English Language
Additional information
Interview date: 28 May 2026.
Orwell is committed to safeguarding, upholding equal opportunities, and creating an accessible and supportive environment. We actively welcome applications from candidates with disabilities and will make reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
Note: Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply, and you will be required to provide the relevant right to work documentation if appointed.
Apply with Confidence. Orwell is proud to be a Disability Confident Leader and values diverse teams. For more information, contact our Talent team at 01473 228782 or work@orwell-housing.co.uk.
Privacy Notice: Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. See https://www.orwell-housing.co.uk/about-us/privacy-policy/ for details. By applying you agree to the processing of your data as described in the Privacy Notice.
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