We are looking for exceptional front of house staff to join our family! The Role of a Front of House is simple… to create unforgettable customer experiences for our valued customers. Responsibilities: You will be responsible for managing the customer meal experience. Responsible for greeting and seating customers, taking orders and delivering food and drinks. Responsible for keeping up to date and communicating food and drink menus with customers. Responsible for communicating any service or customer issues immediately to the restaurant manager and resolving the issue(s). Responsible for ensuring customer feedback is received during service. Comply with daily and weekly checklists are completed. Ensure restaurant and bar areas are maintained in a clean and clutter free state. Ensure any customer food allergies or requests are actioned. Communicate service and booking information to the kitchen. Communicate customer feedback to the kitchen. Demonstrate knowledge of and be compliant with all current company and legislative requirements, including HSE/Fire Safety, licensing, COSHH. Undertake any relevant training. We are looking for a team player who is: Able to provide an exceptional customer service and can delight our customers Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Able to have an eye for detail and keep our venues beautiful Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided