Product Support Engineer – Rail
Location: Mobile to cover London & Bristol Area – Van provided
Employment: Full Time - Shift work days & nights
As the Product Support Engineer for Rail, you will report to the Site Team Leader or Site Supervisor.
The Product Support Engineer will conduct routine maintenance and repairs on MTU rail products to the standard specified in the approved manuals in accordance with contract requirements.
What you will be doing:
* Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
* Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
* Conduct planned maintenance tasks in accordance with the operating instructions.
* Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customer's equipment.
* Undertake fault finding and repair when required using appropriate technical information (e.g. technical drawings and fault finding guides).
* Complete relevant documentation for all work carried out in order to accurately record activities for the company and the customer.
* Proactively involve in the Company’s HSQE management processes.
* Maintain cleanliness of the SGB onsite facilities.
* Attend local and factory training courses when necessary to ensure skills remain current.
* Participate in 24/7 shift working including callout when required.
* Work as a mobile engineer if required; van will be provided.
* Handle other related activities reasonably required, e.g. to cover work in another depot.
* Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
* Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook, etc.
Position Qualifications
* Engineering background.
* NVQ Level 3 in Engineering or Equivalent.
* Outstanding safety awareness.
* Proficient in MS Office, particularly XLS, Word and email. On-the-job training will be provided for SAP, MTU Business Portal.
Preferred Requirements
* Proactive and with good initiative.
* Strong organizing skills and a flexible attitude.
* Works well with others.
Rolls-Royce is committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Type of Contract: Permanent
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