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Services assistant

Fareham
Sainsbury
Service assistant
Posted: 19h ago
Offer description

Always being on hand to serve and support customers on our checkouts, self-service tills, kiosks, or petrol stations, supporting with questions and proactively offering help.

1. Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting with Click & Collect parcels.
2. Building knowledge about our products, services, and promotions to provide recommendations.
3. Dealing with complaints, refunds, shelf tickets, and advertising.
4. Working flexibly across the store as needed.


What makes a great Sainsbury's Colleague:

1. Friendly and welcoming with a genuine enthusiasm for helping customers.
2. Happy working in a fast-paced, physical, and high-energy environment, and thrives in being part of a team.
3. Takes responsibility for tasks and uses initiative to solve problems.
4. Prepared to work flexibly and productively across the store to a high standard, with training in a variety of skills for development and learning opportunities.
5. Comfortable learning to use new digital tools and technology.
6. Great attention to detail, keeping the store clean and clutter-free, always aiming to create the best shopping experience.
7. Must be above school-leaver age; if shifts cover hours before 6am or after 11pm, at least 18 years old.
8. Must have Right to Work eligibility in the UK.


Qualifications and Inclusion:

We are dedicated to being an inclusive retailer where every colleague can achieve their potential. We offer resources, mentorship, training, career progression, and celebrate diversity. Please let us know if you require reasonable adjustments during application or interview stages.


Rewards and Benefits:

* 10% discount at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on Fridays and Saturdays, and 15% at Argos every pay day.
* Free food and hot drinks in all stores.
* Generous holiday entitlement, maternity, and paternity leave.
* Pension scheme with 4-7.5% employer matching.
* Sainsbury's share schemes at discounted prices.
* Shopping discounts on gym memberships, restaurants, holidays, vouchers, and more.
* Wellbeing support, including free access to our Employee Assistance Programme.
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