Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE TRUST
An exciting opportunity has arisen to join the Strategy, Planning and Performance Team within the Welsh Ambulance Service NHS Trust.
The Trust is continuing in its commitment to transform services and develop new ways of working through delivery of the Trust’s strategy ‘Delivering Excellence’ and Integrated Medium-Term Plan (IMTP).
To support delivery of this strategy the Trust has created a Transformation Support Office (TSO) within the Strategy, Planning and Performance Directorate to drive forward delivery of the key projects and programmes required to make our vision a reality.
The Project Support Manager will be responsible for supporting the delivery and coordination of complex projects across the organisation. The Project Support Manager will work closely with the Project Managers to ensure a consistent organisational approach to project management and will play a key role in supporting the TSO with key project-relevant administrative tasks.
This is a permanent role and is ideally suited to someone that is ambitious, adaptable, organised, and that possesses strong interpersonal skills. Previous project support and / or experience of providing administrative support will be essential, along with a commitment to personal and team development.
Main duties of the job
The Project Support Manager will autonomously manage elements of a specific project as delegated.
The Post holder will also ensure that standard project management methodologies are applied to successfully deliver projects.
Formulate, implement and monitor progress of the projects to ensure that programmes and project work streams are planned, documented, and managed effectively to assist in their successful delivery.
This will also include responsibility for preparing documentation and tracking project plans and benefits.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
This role and is ideally suited to an ambitious and enthusiastic individual with a background in planning and project management with experience delivering complex organisational change within the NHS.
Communicate complex business sensitive information and issues related to the project, including briefings and reports.
Monitor the progress of a range of work streams, quantifying gaps in resources, identifying risks to delivery and determining the options available for recommendation to the lead that would secure timely action and delivery of the piece of work.
Plans and delivers specific elements of the project as delegated linking with workstreams and multidisciplinary stakeholders.
Develops policies and service improvement for a delegated area of work supporting the project/programme.
Responsibility for maintaining and ordering stock/supplies and for providing this service to allocated projects/programmes.
The post holder will be expected to provide training on project/ business administration system to staff at all levels across the organisation.
Sets up and maintains appropriate systems for the effective recording and updating of project information. Ensures that appropriate electronic and other filing arrangements are put in place for the designated project, that authorised people within and outside the project or programme have access to appropriate documents and that confidentiality is maintained as required.
Provide advice on research activities in new areas taking account of evidence from elsewhere.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
* Educated to Degree level in a relevant subject or equivalent experience.
* Knowledge of techniques for planning, monitoring, and controlling projects
Desirable criteria
* Project Management qualification such as Prince 2 or equivalent experience
Experience
Essential criteria
* Experience of administering projects and programmes.
* Experience of successful team working
Desirable criteria
* Experience of working within the NHS or other public sector body.
Skills and Attributes
Essential criteria
* Developed interpersonal skills with the ability to build relationships at all levels
* all levels. Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities
* Ability to work autonomously and equally effective as part of a multidisciplinary team
* Proficient in use of standard IT packages eg Microsoft Office with the ability to master new applications
Desirable criteria
* Advanced IT skills in a range of desktop applications e.g., Excel, Power BI
Other
Desirable criteria
* Welsh Speaker (Level 1) or willingness to work towards