The ICT Infrastructure and Development Manager is a senior member of the IM&T management team, responsible for leading and developing the organisation's ICT Infrastructure and ICT Development functions. The role oversees the design, delivery, security, and continuous improvement of core digital services, ensuring that the Trust's technology environment is robust, scalable, and strategically aligned with organisational goals.
Operating from the Oakwood Building and reporting directly to the Chief Technology Officer, the post holder plays a key role in shaping the Trust's digital capabilities and supporting high-quality service delivery across all departments.
Responsibilities
* Design, maintain and develop the organisation's server, virtualisation, network and data centre infrastructure, ensuring security, resilience and high availability.
* Manage core directory and identity services including Active Directory, DNS, TCP/IP, group policies, Microsoft 365, Exchange, Teams and VDI platforms.
* Oversee data security, protection and recovery, including backups, monitoring, asset management, firewall administration and defence against cyber-security threats.
* Lead the delivery, support and continuous improvement of end-user computing, software deployment, and enterprise management tools across desktops, laptops and servers.
* Plan, prioritise and manage technical operations, including system maintenance, fault investigation, service performance monitoring and IM&T development workflows.
* Develop and manage budgets, ensuring effective resource allocation across infrastructure and development programmes.
* Provide expert technical advice to stakeholders, lead liaison with suppliers, support major projects, and communicate complex technical information clearly across the Trust.
* Manage and support staff, ensuring skills development, effective performance, quality control of technical processes, and adherence to all IM&T standards and policies.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
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