Team Secretary - Admin Support at Coventry and Warwickshire Partnership NHS Trust
Band 3, 15 hrs/week, Working Pattern – 9am to 5pm, Wednesdays & Fridays
Location: Stratford Health Centre – supporting Adult Mental Health and Older Adult & Dementia Services providing clinical out‑patient and home treatment care to local Warwickshire communities.
Who we’re Seeking
Applicants with prior administration experience to provide secretarial support to clinical teams, supporting the growing demand for care within adult mental health services. Friendly, approachable, strong communication skills; team player; demonstrates sensitivity and confidentiality; works autonomously; promotes flexibility and strong work ethic; prioritises, multi‑tasks, and delegates.
The Job Role
You will offer comprehensive and accurate administrative and secretarial service: letter generation using digital dictation (Bighand), e‑mail communications, booking/rescheduling patient appointments, accurate data input onto electronic patient records (CareNotes/SystmOne), scanning, printing, uploading, answering complex telephone queries and exercising judgement to work unsupervised to meet deadlines. You will support Medical Secretaries and cover in their absence, and assist other admin colleagues and outpatient reception team as needed.
Contact
Name: Hannah Ryde Rodgers
Job title: Admin Team Co‑ordinator
Email: Hannah.RydeRogers@covwarkpt.nhs.uk
Telephone: 0300 303 4017
Benefits
* Generous annual leave entitlement increasing over time
* Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring
* Salary sacrifice schemes: lease car/vehicle, Cycle to Work, home & electronics, gym membership, etc.
* Discounts with retailers, restaurants, entertainment venues via Employee Assistance Programme and NHS discount schemes
* Wellbeing support: in‑house counselling service, external helpline and more
* Staff networks and support groups
We’re passionate about improving the lives and wellbeing of people in our community, valuing compassion, collaboration, excellence, integrity and respect.
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