Role:
Our client is looking to recruit an immediate, Community Assistant for a part time contract. In this role you will be responsible for the following duties:
1. Providing a warm, friendly welcome to all members, guests, colleagues and external visitors to the site
2. Consistently deliver a members first service to meet/exceed service KPIs/standards to deliver member satisfaction (ensure a rapid and suitable response to all member queries and requests) and support the delivery of the Member Engagement Programme where needed.
3. Responsible for opening/closing (including any security measures) the Front Desk in line with SOPs
4. Encouraging usage of member app and any other associate technology to increase member engagement
5. Managing move in administration for new members in line with SOPs
6. Checking in / out, Day pass and Flex Members
7. Communicate guest and tour arrival to appropriate colleague/member
8. Manage all internal and external/commercial meeting room bookings, ensuring you work closely with SCM on commercial event bookings
9. Help CM maintain members portal and encourage member usage of member app and any other associate technology to increase member engagement
10. Responsible for ordering supplies and incidental for socials and external events
11. Replenishment of stock ordering (with CM) i.e., stock for honesty bar
12. Responsible for uploading all orders and receipts to 'xero' liaising with finance department when needed
13. Monitoring Front Desk email account
14. Respond to all enquiries via email/phone/in person (from members and external parties).
15. Notify members of deliveries
Profile:
The successful temporary, Community Assistant will have at least 2 years experience working within a similar office function.
You must be either immediate or on a 1 week notice to be considered for this role.
Client:
Our client is a Property Business based in Milton Keynes. You will work 3 days per week from the office.
Salary & Benefits:
This immediate, temporary Community Assistant role will be paying circa £13-15 per hour. This is dependant on experience.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.