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Service senior advisor (various posts incl temporary & permanent)

Motherwell
Temporary
Permanent
North Lanarkshire Council
Service
Posted: 1 June
Offer description

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.

*Fusion Assets, NLP LLP

Join our People Operations team and play a key role in delivering a fast, accurate and customer-focused HR service. We have a range of opportunities available, including full-time and part-time, permanent and temporary roles available.

About the Role

You’ll support the Team Leader to deliver high-quality HR transactional services, overseeing day-to-day activity and supervising a team of Service Advisors. From recruitment to employee changes and leavers, you’ll ensure processes run smoothly, efficiently and on time.

Key Responsibilities

1. Lead and support a team, managing workloads and performance
2. Ensure accurate and timely processing of HR transactions
3. Provide expert advice to managers and employees
4. Resolve complex HR and payroll queries
5. Drive service improvements and maintain high data quality

What We’re Looking For

6. Experience in HR or a customer-focused environment
7. Strong leadership and team supervision skills
8. Excellent communication and problem-solving ability
9. High attention to detail and commitment to great service

Why Join Us?

10. Opportunity to lead and develop a team
11. Work in a fast-paced, supportive environment
12. Make a real impact on service delivery

Ready to take the next steps? Apply Now!

Various posts including Permanent & Temporary.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

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