Customer Success Executive
* Full‑Time
* Office‑Based
* Growth Opportunities
Location: Lancing
Job Type: Full-time, Permanent
Salary: From £27,000 DOE
Hunters’ client, a long‑established company, is seeking a confident Customer Success Executive to join their friendly team.
Customer Success Executive – The Role
* Build strong relationships with existing customers and become a trusted point of contact
* Handle inbound enquiries via phone and email, delivering a professional and responsive service
* Support customers with product recommendations and technical queries
* Follow up quotations, customer orders, and ongoing enquiries
* Work closely with suppliers and internal teams to ensure excellent service delivery
Customer Success Executive – The Fit
* Confident communicator with excellent phone and email manner
* Strong organisational skills and attention to detail
* Enjoys building rapport and delivering excellent customer experiences
* Positive, proactive approach with good problem‑solving ability
* Previous customer service, account management, or sales support experience desirable
What’s on Offer
* Monday to Friday working hours
* Pension scheme
* Full product and industry training
* Casual dress and free onsite parking
* Friendly and supportive team culture
* Regular staff socials and team events
* Long‑term progression opportunities within a growing business
This role is ideal for someone who enjoys working closely with customers, learning technical products, and becoming a key part of a supportive and growing commercial team.
Apply Now – or – Apply with Indeed
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