We are looking for an organised and proactive Operational Administration Support professional to join our Operations and Building Safety team.
This role is essential in coordinating, collecting, and reviewing client documentation for Health, Safety, and Fire Risk consultancy services. You will work closely with clients, the Operations Manager, and the Building Safety Team to ensure all required information is accurate, complete, and compliant.
You will also provide key administrative support, assist with internal processes, and contribute to the preparation of Building Safety Case Reports.
What you'll be doing:
Liaise with clients via phone and email to request and coordinate documentation
Proactively chase compliance information and missing documents
Review, organise, and manage building safety documentation
Provide guidance to clients on documentation requirements
Support the Operations and Building Safety Teams with admin tasks
Schedule surveys and client meetings
Assist with data entry, record keeping, and database management
Help identify gaps in documentation and follow up with clients
Coordinate with external service providers
Assist with the preparation of Building Safety Case Reports
Maintain accurate client records
Support ISO 9001 and internal quality processes
Maintain confidentiality and professionalism at all times
About you:
Strong organisational and administrative skills
Excellent communication skills (phone & email)
High attention to detail
Confident chasing information and meeting deadlines
Professional and reliable
Comfortable working with documentation and compliance processes
Experience in administration is essential.
Compliance, health & safety, or building safety is desirable but not essential.
About us:
4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry.
As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support.
If you're collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit.
Benefits:
Company pension
Company events
23 days annual leave plus bank holidays
Christmas close down
Professional membership reimbursement
All tech, equipment and PPE provided that is required for your role
Company-funded role relevant training and development.