Wells Community Network (WCN) is a newly registered charity dedicated to building a caring, resilient, and connected community in Wells and the surrounding area. We bring together volunteers, residents, and organisations to support people facing life challenges, reduce isolation, and strengthen the networks that help our community thrive.
We are looking for a Manager to play a key role in our exciting journey from a volunteer-led organisation to a professionally supported charity. This is a varied and rewarding role for someone who wants to:
* Build on the strengths of what already exists in our community.
* Support and facilitate volunteers to lead projects and deliver services.
* Encourage collaboration, connection, and shared problem-solving across local groups and organisations.
* Help WCN grow and become more resilient for the future.
As our charity Manager, you'll coordinate projects and services, support volunteers, strengthen systems and policies, and work with trustees to deliver our strategy. You'll also play a role in fundraising, communications, and impact measurement — helping ensure WCN remains sustainable and effective as it grows.
We're looking for someone who is:
* Passionate about people and community.
* Skilled at motivating and supporting volunteers.
* Organised, proactive, and able to manage a wide range of responsibilities.
* A strong communicator who enjoys building relationships and networks.
If you share our belief that communities thrive when volunteers, people with lived experience, and organisations work together, we'd love to hear from you.
What you'll be doing
Leadership and Coordination
Coordinate the work of the lead volunteers maintaining oversight of all WCN activities — including managing the Helpline and ongoing services, one-off events, and project delivery — as directed by the Board.
Support and collaborate with lead volunteers to ensure smooth delivery of all activities and maintain a clear overview across the organisation.
Understand the scope, ethos, and delivery of each project and be prepared to step in to provide cover during staff/volunteer absences, holidays, or periods of low capacity.
Work with lead volunteers to identify opportunities for sustainability, capacity-building, and the development of services and volunteer roles, while maintaining the spirit of a volunteer-led response
Volunteer Support and Development
Develop and implement a comprehensive volunteering policy, with supporting systems and structures to enable effective recruitment, induction, training, and supervision.
Lead on volunteer recruitment and onboarding, ensuring volunteers are well-prepared, supported, and engaged.
Monitor training needs and maintain regular communication with lead volunteers to ensure roles are filled and that volunteers feel valued and encouraged.
Management and Administration
Line manage the Administrator, providing regular supervision, support, and training to enable them to fulfil their role effectively.
Collaborate with the Administrator to improve internal systems, streamline administration, and ensure easy access to documentation and resources.
Design and support the delivery of services and projects in collaboration with lead volunteers, ensuring high-quality, consistent outcomes.
Systems, Policies and Governance
Ensure that effective systems are in place to support all projects and services, and that these comply with WCN's policies, standards, and statutory requirements.
Monitor and manage risk assessments for all relevant activities.
Track policy review dates and work with the Board to ensure timely updates in line with the agreed governance schedule.
Ensure that the Board's strategic direction and charitable objectives are understood by the lead volunteers and communicated clearly across the organisation.
Board and Governance Support
Provide timely and appropriate information to the Board, enabling effective governance, strategic planning, and oversight.
Work with the Chair and Treasurer to support financial management and annual reporting.
Assist in the preparation of Board papers and contribute to reporting on organisational performance and impact.
Monitoring, Evaluation and Fundraising
Lead on monitoring and impact measurement, ensuring systems are in place to collect data and report progress to the Board and lead volunteers.
Support fundraising efforts by writing funding bids in line with WCN's funding strategy and reporting to funders as required.
Meetings and Networking
Attend and/or chair regular meetings, including weekly evening Board and lead volunteers meetings, and meetings with networking organisations.
Represent WCN in external forums and partnership settings, acting as a spokesperson and ambassador for the organisation.
Financial Oversight
Authorise payments and commission work within agreed limits.
Ensure that all projects and services operate within the approved budget.
Act as a bank account signatory for access to statements and transaction reports.
Maintain a monthly financial forecast to support the
Treasurer with regular reporting and the preparation of annual budgets.
Communications and Public Engagement
Ensure consistent messaging and brand identity across WCN communications (social media, website, printed materials).
Oversee the production of promotional materials and publicity, while working closely with the Communications
Lead (Trustee) on newsletters and campaigns.
Promote WCN's work to external audiences and build relationships with local stakeholders, including statutory and voluntary sector partners.
Other Responsibilities
Work flexibly, including evenings and occasional weekends as required.
Maintain and submit weekly timesheets to the nominated Trustee.
Job Types: Part-time, Fixed term contract
Contract length: 36 months
Pay: From £30,000.00 per year
Expected hours: 30 per week
Application question(s):
* Are you located in the BA5 area?
Work Location: In person