Service Administrator – Construction Equipment Dealership
Location: Newark
Salary: £28,000 PA
Job Type: Full-time, Permanent
About the Role
Elite Consultancy Network is working with a well-established, multi-brand construction equipment dealership based in Newark to recruit an experienced Service Administrator.
This is an excellent opportunity to join a busy and growing service department, supporting the coordination of workshop and field service operations across a range of leading construction equipment brands.
Key Responsibilities
Raise and manage service job cards/work orders from start to completion
Schedule workshop and field service engineers efficiently
Act as the first point of contact for service enquiries
Provide customers with updates on repair progress and timelines
Coordinate with the parts department to ensure availability for jobs
Process invoices, purchase orders, and job costing information
Submit and manage warranty claims in line with manufacturer requirements
Maintain accurate service records and documentation
What We’re Looking For
Previous experience in a service administration, engineering, or automotive environment
Strong organisational skills with the ability to manage multiple tasks
Excellent communication and customer service skills
Good IT skills, including Microsoft Office (experience with dealer management systems is an advantage)
Ability to work effectively in a fast-paced environment
Desirable (but not essential)
Experience within construction equipment, plant, or heavy machinery sectors
Knowledge of warranty processes and service scheduling
Familiarity with workshop or field service operations
What’s on Offer
Opportunity to join a reputable and growing business
Supportive team environment
Ongoing training and development
About Elite Consultancy Network
Elite Consultancy Network specialises in connecting skilled professionals with leading businesses across the engineering, construction, and industrial sectors. We pride ourselves on delivering a professional and personalised recruitment service.
Apply Now
If you have the skills and experience required and are looking for your next opportunity, apply today with your updated CV