The Role
The role of Sales Advisor reports to the Sales Manager and involves carrying out all sales aspects for the day‑to‑day running of a development, while ensuring the highest level of service to all customers. The role also includes achieving or exceeding sales targets and effectively progressing reservations through contract exchange and legal completion.
* Responsible for achieving sales targets, as defined by senior management
* Liaise with customers, solicitors and financial advisors on a regular basis to ensure timely contract exchange and legal completions, including assisting customers post‑completion with reporting any repairs or customer issues
* Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales
* Responsible for the general presentation of the site and ensuring it is always maintained to the highest standards
* Ensure all relevant knowledge is acquired to give full and accurate information to purchasers
* Guide customers around show homes, stock plots and site to fully demonstrate the product, features and benefits
* Ensure all sales site visitors have been made aware of Bellway’s Health and Safety Policy and are always accompanied by a Bellway representative
* Effectively utilise Bellway’s CRM system, including maintaining accurate records
* Liaise with Site Manager to ensure all customer meetings are arranged in a timely manner
* Attend and record a weekly Sales/Site Meeting with the Site Manager and complete any action points arising
* Ensure compliance with industry regulations and company policies, processes and standards
Experience
* Experience of working within the housebuilding industry would be beneficial
* Experience of delivering excellent customer service
* Experience of working with confidential and sensitive information
* Experience of property sales and marketing process
* Experience of dealing with people in a customer focused environment including home visits
* Experience of establishing effective working relationships with other property professionals and outside agencies
Qualifications and Training
* Current full UK driving licence
* Access to a vehicle for business use as required
Skills and Aptitude
* Ability to develop a thorough knowledge of the home buying/conveyancing process
* Ability to use own initiative to plan, prioritise and organise work to meet sales/completion targets
* Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems
* Ability to communicate effectively with all stakeholders and have strong interpersonal skills
* Committed to diversity and inclusion
* Ability to work alone or within a team environment
Working Conditions
* Predominantly a site‑based role but with travel to divisional offices required
* Flexible approach with regard to working hours and location, including weekends and occasional evenings as required
Compensation and Benefits
* Competitive basic salary + monthly commission
* Contributory pension scheme
* 25 days holiday, plus bank holidays
* Access to discounts and benefits portal
* ShareSave Scheme
* Cycle to Work Scheme
* Life assurance
* Holiday Purchase Scheme
* Earn and Learn Opportunities
We reserve the right to close this vacancy if a large volume of applications are received.
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