Parking Patrol Officer - Cardiff - Full Time - 4 on 4 off shift pattern - £27,518.00 Per Annum - Cardiff, CF10 3NDParking Patrol Officer - Cardiff - Full Time - 4 on 4 off shift pattern - £27,518.00 Per AnnumDo you have a valid SIA licence?Are you customer focused?Do you work well in a team?Does this sound like you?If so, an exciting opening has arisen for a Parking Patrol Officer to join our Network Rail team based in Cardiff. The aim of the role is to provide security patrols, resolve customer concerns and maintain the company standards of quality, cleanliness and safety.What you’ll do:Provide direct support to the Car Park Supervisor and perform daily operations in the car park Ensure vehicles are parked in a way, that will maximise potential space and revenueEnsure all operating procedures are fully adhered toUndertake foot patrols of the car park in line with patrol schedules, in order to deter crime and antisocial behaviourProvide excellent customer service, ensuring we deliver the best customer experience to all customersUtilise both internal and external IT based functions for parking permit managementMonitor and report all parking equipment faults accurately and in a timely mannerMaintain compliance with company policies on Health & SafetyUndertake tasks to maintain cleanliness and appearance of the car park to ensure company standards are adhered to Establish and maintain effective relationships with Internal and External stakeholdersStrive to Improve SLA performance of the service provided by APCOAWhat you\\\'ll bring:You will have good problem solving skills You will be friendly and able to work in a teamYou will have excellent customer service skillsYou will have good communication skillsIf this sounds like you, then APPLY NOW and come and join our Friendly team!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.