IT Support Engineer - Junior - Circa £30k + Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/(phone number removed).
Onsite - Monday to Friday during Term Time / School Holiday Periods - reduced working hours & flexibility to work from home.
*Start Date: End of August 2025.
* Have Education Sector experience.
*Must be Eligible to work in the UK.
Leading Education Provider is seeking to secure Junior IT Support Engineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge.
*The role holder will start at the End of August 2025.
Technical Skills Required:
IT Support Engineer - 1 - 3+ years’ experience.
On-site & Remote IT support experience.
Education Sector - ideally have provided IT Support in a School environment.
MS365 & Google Suite /or/ Google Classroom - experience preferred.
Office 365 & Google - User Account Management.
Windows 10/11 support.
Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc.
Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets.
iPads, Apple Laptops & Printer support.
Maintain, Troubleshoot & Upgrade - Hardware, Software, Network & Peripheral Equipment.
Support Digital Sign-In Systems.
Audio Visual - setup of technologies & equipment - i.e., Projectors & Interactive Displays etc.
Hardware & Software support - installation, configuration & deployment.
Security - Firewall, AV, Web Filters & Security Policies - Fundamentals.
Maintain IT Documentation & Asset Register.
Ensure Data Protection, Safeguarding & Cybersecurity policies are followed.
Participating in IT Projects & Deployments.
Liaising with external IT Vendors & IT Service Providers.
Excellent communication skills.
Good organizational skills & a proactive approach.
Flexible - may require some LIMITED out of hours support for events like - Parent Evenings & Conferences etc. Working Hours:
Onsite Role - Term Time Hours - 8.30am - 5.00pm.
During School Holiday Periods - 8:30am - 4:00pm - flexibility to work from home.
Benefits Package:
25 days holiday + 8 Bank Holidays / Free Lunches / Pension / Training & Career Progression Opportunities / Yearly Salary Review.
Keywords: 1st Line IT Support Engineer, Junior IT Support Engineer, IT Support, Line IT Engineer, IT Support, MS365, Office 365, Google Suite, Google Classroom, Windows 11, Windows 10, Active Directory, Wi-Fi, Network Audio & Visual Devices, TCP/IP, DNS, Firewalls, IT Support, IT Engineer, IT Support, Cambridge, Cambridgeshire, Permanent. T6/MN/(phone number removed)