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Escape travel planning chaos? At Skyscanner we make it easy. With 100M travellers every month, we’re building tools that turn travel planning into a breeze.
About the Role
You’ll act as the product owner for Salesforce, responsible for system set‑up, optimisation and adoption. The role bridges Sales, RevOps and Finance, ensuring Salesforce supports ad sales, campaign delivery and billing workflows. You’ll collaborate with tech teams and partners to evolve the system, manage integrations and deliver scalable improvements.
What You’ll Be Doing
* Shape, configure and maintain Salesforce objects, fields, workflows and permissions for our Ads organisation.
* Manage user access, onboarding and data hygiene - building playbooks and training that make adoption stick.
* Document best‑practice workflows for Sales and RevOps, keeping friction low and data quality sky‑high.
* Partner with RevOps and Engineering to connect Salesforce with ad‑serving, forecasting and billing systems – creating a single, seamless view of revenue.
* Build and manage the Salesforce roadmap for Ads, balancing automation, scalability and stakeholder needs.
* Work with internal tech teams and Salesforce partners to deliver upgrades and ensure smooth rollouts.
* Develop dashboards that track pipeline, performance and revenue – aligning with BI and Finance for one source of truth.
About You
* Experienced as a Salesforce Administrator, Product Owner or CRM Solutions Manager – and knows how to make systems work for people, not the other way around.
* Process‑savvy: you understand sales processes, campaign management and revenue workflows inside out.
* Integration‑mindful: you’ve linked Salesforce with financial or delivery systems before – and lived to tell the tale.
* Data‑driven: you care about clean, consistent data and use it to inform smarter decisions.
* Collaborative by nature: you thrive working across Sales, RevOps, Finance and Tech, turning competing needs into shared wins.
* Analytical & proactive: you don’t wait to be asked – you spot opportunities, fix friction and keep things moving.
* Confident communicator: whether it’s a playbook, dashboard or roadmap review, you make complex stuff clear and actionable.
What It’s Like Here
We’re the real deal – no corporate gloss, no empty promises. A team of genuinely curious, caring humans building things that help travellers explore the world a little easier.
Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better – and that the same is true of our diverse teams. We’re proud to be an equal‑opportunity employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all.
We’re committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require reasonable adjustments or accommodations for interviews, or wish to apply under the Disability Confident scheme, please let your recruiter know. For more information on policies such as hybrid working or parental leave, our recruitment team can provide details.
Location: Edinburgh, Scotland, United Kingdom
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