Location: Porton Down, Salisbury OR Portsdown West, Fareham – Hybrid (occasional travel to site) Contract Length: 12 months Pay Rate: £782/day Umbrella Security Clearance: Active SC clearance IR35 Status: In Scope About the Role We are seeking a Senior Digital Service Owner to lead a critical Engineering, Research, and Data Services portfolio. You will be responsible for managing and improving digital services that enable science and technology teams to undertake complex system design, analysis, high-performance modelling, simulation, and secure software development across all classification levels. This role offers the opportunity to shape multi-service digital strategies, manage services end-to-end, and collaborate with highly skilled technical and programme teams in an agile environment. Key Responsibilities Establish and implement a multi-service digital strategy aligned to current and future business needs. Oversee the end-to-end lifecycle of IT digital services, ensuring operational excellence and continual improvement. Act as the escalation point for IT Digital services and ensure quality-of-service standards are maintained. Build and maintain strong stakeholder relationships, influencing strategy adoption. Work in an agile manner, managing service change priorities based on evolving requirements. Monitor and report on service performance, supporting continuous improvement initiatives Essential Requirements Proven experience developing IT digital service strategies that meet business needs. Strong strategic and operational mindset with experience translating requirements into actionable services. Track record of leading multiple IT digital services through their lifecycle, from inception to decommissioning. Experience delivering IT digital services using internal, contractor, and third-party models. Skilled in negotiating SLAs and ensuring high-performing teams. Excellent leadership, communication, and stakeholder management skills. Ability to manage conflicting priorities while adapting to changing requirements. Experience creating digital roadmaps and delivering business value. ITIL v3 certification (or equivalent experience). Agile working knowledge (e.g., PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or equivalent). Why Join Us? Flexible hybrid working with occasional site visits. Opportunity to influence strategic digital services in a high-profile science and technology environment.