Overview
Join to apply for the Service Hub 24/7 Consultant role at FCM Travel.
About FCM: FCM is a global travel management company with 24/7 support in 100+ countries. We’re a movement—6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving—we make it smoother, smarter, and bolder. This is FCM—where different happens.
Shift Pattern: This role follows a 4 on 4 off shift pattern, with 12-hour shifts from 08:00 to 20:00 or 20:00 to 08:00.
Responsibilities
* Collaborate with internal and external stakeholders, working independently and in teams.
* Anticipate client and traveller needs and identify business improvements to drive efficiencies.
Qualifications
* Minimum of 2 years experience as a Travel Consultant
* Experience in GDS – Amadeus; conversion course can be offered for highly experienced consultants
* Extensive industry and travel knowledge
* Extensive fares knowledge
* Strong client focus and service ethic
* Positive and open-minded attitude with a willingness to adapt
* Languages - Desirable
What’s In It For You
* Exclusive travel discounts via our in-house travel team.
* Career development across Flight Centre Travel Group’s global presence (30+ brands in 20+ countries), with training and support.
* Vibrant culture and events, including monthly awards nights, global conferences, and more.
* Wellbeing: Active Hour and comprehensive health plans.
* Financial wellbeing support and various salary sacrifice benefits.
* And more, including pension, share options, and other benefits.
Our number one philosophy is Our people. Flight Centre Travel Group is committed to equality of respect, dignity and opportunity for all employees. We value an inclusive and supportive workplace that reflects our diverse society.
We welcome accommodation requests to help make hiring and onboarding accessible. Please advise about accommodation needs by contacting RecruitmentUK@flightcentre.co.uk.
#FCM
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Travel Arrangements
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