Customer Services Assistant - NRC Loughborough 37.5 hours per week£12.55 per hourWorking 7 on 3 off, working 7 on 4 off, working 7 on 3 off - 3 week rotaEarly shift - 6am to 2.30pmLate shift - 11.30am to 8pm As a Customer Services Assistant, you\'ll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.Your key responsibilities will include:To prepare, produce and serve food to the brand standard.Delivery of refreshments & meals to ward based patients. Replenish the retail outlet & respond to the assistance call. To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labellingTo ensure you are aware of and always comply with all client & company health & safety procedures and food handling standards e.g. COSHH, uniforms & PPE, Manual handling, Fire procedures and Quality Control To ensure that any health & safety hazards, issues, near misses & accidents are reported to your supervisor/manager at the earliest opportunityTo maintain a clean, safe & hygienic working environment at all times.Handling transactions with ease and operating the cash register efficientlyFollow all reasonable requests from supervisors, including working in different areas as neededTo work official and unofficial functions as detailed by your supervisor/managerOur ideal Customer Services Assistant will:Bring a positive, can-do attitude to everything you doCommitted to high levels of customer careAble to undertake a range of manual cleaning dutiesAble to speak & understand EnglishExcel as a supportive and collaborative team playerEmbrace the excitement of thriving under pressureDemonstrate impeccable time management and reliabilityPrioritise safety in every task you undertakePrevious experience in a similar catering role is a bonus, but your enthusiasm is what truly mattersPart of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250 UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!