Electrical Administrator/Stage 1 complaints 2 days bromley and 3 days tower hamlets Permanent paying up to £30,500 per annum The Electrical Administrator provides essential administrative support to the Electrical Compliance team, ensuring the effective delivery of electrical inspections, testing, and remedial works across the housing stock. The role includes managing Stage 1 complaints, liaising with residents and contractors, and assisting with operational activities such as the delivery of no-access letters to social housing properties. The postholder will help ensure statutory compliance while maintaining a high standard of customer service. Electrical Administration Provide administrative support to the Electrical Compliance team to support the delivery of electrical inspections and works. Maintain accurate records for electrical safety certificates, inspection dates, works orders, and compliance data. Coordinate appointments and access arrangements with residents, contractors, and internal teams. Update housing management and compliance systems with electrical certification and related documentation. Prepare correspondence, reports, and schedules relating to electrical compliance activities. Monitor no-access cases and support escalation processes in line with policy. Stage 1 Complaints Handling Manage and respond to Stage 1 complaints relating to electrical works and services, in line with organisatio...