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Senior Receptionist
London, United Kingdom
GAQ225R62
As the Senior Receptionist at Databricks' London office, you will oversee the daily operations of our EMEA Headquarters. This critical role centers you in our organizational strategy, empowering you to organize important customer interactions and shape our office environment to mirror Databricks' dynamic and inclusive culture. Your responsibilities will include driving the development of office policies, leading employee engagement efforts, and initiating sustainability practices. During a time of growth and change, your role will help manage transitions, building community connections, enhancing vendor relationships, and implementing operational improvements. Reporting directly to the Senior Manager of Real Estate, you will help foster the growth and new ideas of Databricks in the region.
The impact you will have:
6. Deliver the best of customer service from the front desk, ensuring guests and employees have a great impression of Databricks
7. Plan support for internal events/training/hack-days and company happy hours
8. Oversee front of house activities such as: visitor and security management, food and beverage programs, mailroom and deliveries, and office supply management
9. Guide all facilities and workplace operations to achieve an environment which manifests and deepens company culture in our workplaces
10. Ensure coverage that supports facilities requests are completed and follow standards
11. Build relationships with your partners (EAs and team leaders), partner teams (HR, IT, Finance and property management) and external vendor services
12. Help improve and document operational processes such as: Implementing regular office maintenance programs- janitorial, patch and paint and safety equipment
13. Ensure all contracts and documentation relating to our Real Estate portfolio are compliant and that all obligations under those agreements are met
14. Work on special projects as a part of the global REW team
What we look for:
15. At least 1 year of front of house experience with responsibility for operations and service delivery
16. Understand tenant responsibilities from a lease
17. Expertise in developing and delivering messages engagingly, with a focus on crafting thoughtful and well-structured office communications
18. Demonstrate a experience with organising, prioritising, and overseeing projects and tasks concurrently
19. Solid foundation in interacting with and managing client relationships
20. Capability in overseeing financial strategies and managing budgets
Benefits
21. Private medical insurance
22. Private dental insurance
23. Health Cash Plan
24. Life, income protection & critical illness insurance
25. Pension Plan
26. Equity awards
27. Enhanced Parental Leaves
28. Fitness reimbursement
29. Annual career development fund
30. Home office & work headphones reimbursement
31. Business travel accident insurance
32. Mental wellness resources
33. Employee referral bonus