Description
Billing Assistant
Location: Bolton
Hours: 35 hours per week Monday – Friday 9am-5pm, with 1 unpaid hour for lunch
Type: Office Based during probation period, then after this 1 day a week in the office
To work within the Billing Team and ensure bills are raised promptly and in line with our client guidelines. To ensure that a timely and accurate service is provided at all times to both internal and external customers.
Key Accountabilities
* Despatch of bills to our clients using various methods, email, post, client portals and bordereaux report and dealing with any queries arising from this in a timely manner.
* Assisting with Bolton billing queries and final bill inboxes when required and ensuring bills are raised in accordance with client guidelines and instructions from fee earners.
* Deal with various queries from the fee earners and other Keoghs staff.
* Dealing with bill reversals and investigate reasons for bill discrepancies and take steps to reduce errors.
* Triggering and manually raising bills in accordance with the client guidelines.
* Updating bill distribution list and ensuring our records are accurate.
* Liaison with our fee earning community and other members of Keoghs staff, ensuring all tasks are carried out effectively and to a high standard.
* Providing cover for the absence of other team members.
* Carrying out other general duties as requested by the Billing Team Leader to ensure that Finance Department objectives are being met.
Experience, Skills and Qualifications
* Being able to work in a high-volume environment.
* IT literate, the candidate should have a very good understanding of using spreadsheets and other Microsoft Office applications and have good numeracy skills.
* Excellent attention to detail when transferring and inputting data.
* Ability to communicate effectively with other Keoghs staff members at varying levels (fee earners and partners etc) and external client contacts.
* To take an active role within the Finance department and display excellent team working skills.
* To be flexible in order to proactively assist in the general day to day duties of the finance department.
Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years' service
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
* after successfully completing probation
About Keoghs
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.