Job summary: We are seeking People Systems & Information Officers to join our Workforce People Services team.
This is an exciting time for us as we embark on our journey to fully embrace HR digital solutions across the UHT People Directorate and positively impact the organisation through maximising opportunities to develop the use of ESR, in readiness for the new ESR solution.
Main duties of the job
You will maintain ESR (Electronic Staff Records) and support the implementation of ESR functionality, specifically the deployment of Self Service and Onboarding and you will support the creative delivery of user training.
The production of accurate and relevant workforce and management data and the administration of pay impacting schemes are also key components of this role, as such you must be:
Confident in dealing with stakeholders and be able to manage multiple and demanding priorities independently. You will be skilled in the delivery of training and workshops and experienced in supporting system users. You must have excellent attention to detail and interpersonal skills and be solution focussed.
Please note this post may close at sufficient applicants.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills.
You will be expected to attend the following training sessions:
* Your Leadership Impact
* Leading Your Team to Success
* Service Improvement for Beginners
* Developing your Service Improvement Skills
The leadership and improvement programme aims to:
* Explore leadership within the NHS
* Promote Trust values and behaviours
* Develop your leadership effectiveness and skills
* Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
Details
Date posted: 03 October 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £27,485 to £30,162 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 328-CP-7379762-B
Job locations: University Hospital Tees, Marton Road, Middlesbrough, TS4 3BW
Job description and responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Qualifications
Essential:
* GCSEs Grades A-C (to include Maths and English) or equivalent knowledge gained through experience
* NVQ3 level Business Administration or equivalent relevant qualification or experience
Knowledge & Skills
Essential:
* Use of and knowledge of management information systems
* Excellent written and verbal communication skills
* Working Knowledge of Data Protection Legislation and Information Governance standards
Desirable:
* Knowledge of NHS Occupation Codes, staff groups, job roles and Workforce Dataset Requirements
* Knowledge of NHS and Agenda for Change Terms and Conditions, CQC and Audit compliance
Personal Attributes
Essential:
* Good planning, organisational and time-management skills to ensure compliance against deadlines
* Good communication and interpersonal skills; to communicate and interact with a wide range of stakeholders
* Team worker
* Passionate about quality and customer service Attention to detail
* Ability to review and evaluate data to ensure key performance indicators are achieved
* Personal Resilience
* Flexible attitude
Experience
Essential:
* Use of Microsoft Office packages including Word, Access, PowerPoint and computerised HR systems to develop efficient ways of working
* Intermediate Excel skills
Desirable:
* Experience of working with ESR or another Oracle based system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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