Job Overview
The Office Administrator position is an exciting opportunity for someone looking to build their career in business operations and administration.
You'll work closely with everyone, from the Managing Director to the wider team, giving you exposure to sales, customer service, logistics, marketing and operations.
You'll play a key part in ensuring the smooth day-to-day running of the business working with the operations team managing daily workflows, co-ordinating resource's, optimising processes and solving daily operational issues.
What you'll be doing:
Office Administrator responsibilities include:
* Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette.
* Manage office correspondence, including emails and postal mail.
* Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
* Creating and processing engineer job sheets using our Field service management software.
* Liaising with our engineers and subcontractors, issuing jobs and getting updates.
* Providing our clients with regular updates and reports.
* Raising purchase orders and ordering parts and equipment.
* Processing supplier/contractor invoices in accordance with our office processes
* Providing day-to-day customer support
* Updating and maintaining our field service management system
* Organise and maintain filing systems both electronically and physically to ensure easy access to information.
* Provide clerical support by preparing reports, memos, and other documents as required.
* Support team members with administrative tasks as needed to enhance overall productivity.
What We Offer
* 25 days holiday plus bank holidays, increasing with years served
* Workplace pension
* A chance to contribute to strategic business projects
* A friendly and collaborative work culture where your voice matters
* Free parking
About You
We're looking for someone who is:
* A confident and clear communicator, both in writing and over the phone
* Organised and methodical, with good attention to detail
* Comfortable handling multiple tasks and shifting priorities
* Proactive, collaborative, and keen to learn
* Proficient in Microsoft Office (especially Outlook, Word, and Excel)
* A team player who enjoys working in a smaller, hands-on environment
* Experience of working within the M&E Building Service maintenance industry an advantage.
Your Future with Us
If you're someone who is motivated, wants variety, responsibility, and space to develop—this could be the perfect job for you.
Job Type: Full-time
Pay: £24,000.00-£29,000.00 per year
Benefits:
* Company pension
* On-site parking
Language:
* English (required)
Work Location: In person