Bank Outpatient Appointments Adviser | Spire Murrayfield Hospital | Edinburgh | Bank shifts | Weekly pay
Spire Murrayfield Hospital is looking to recruit an experienced individual to join their outpatient appointments team as an Outpatient Adviser, on a bank basis.
Duties and responsibilities:
1. Scheduling outpatient appointments by telephone, for patients and to confirm by telephone, email or letter and appointment reminders by text
2. Proactively investigating and resolving enquiries
3. Liaising with a diverse range of stakeholders (. patients, insurers, NHS, consultants, primary care practitioners)
4. Accurately recording all required information for appointments on IT systems, databases or spreadsheets
5. Maintaining confidentiality in line with GDPR and policies when processing stakeholder data (. patient, consultant, staff etc.
Who we're looking for:
6. Excellent customer service skills and telephone skills
7. Strong IT skills
8. You must also have excellent interpersonal and verbal and written communication skills
9. A team player with a can-do attitude
10. Previous Healthcare experience would be advantageous
Benefits:
11. Bank colleagues are paid weekly
12. We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
13. Save an average of £50 per month with our free onsite car park
14. Access to Spire Healthcare pension
15. Access to Blue Light Card discounts
16. Free uniform
17. Free DBS
18. Full induction, including mandatory training updates
19. Opportunities for further training and progression into permanent posts
20. Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
For us, it's more than just treating patients; it's about looking after people.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.