Assistant Shop Manager Position Overview The Take 5 Family is hiring customer service maniacs! People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments. What Employees Love about Take 5 · The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs. · The family environment · Benefits/Pay information if applicable · Easy to transfer to locations across the country · Opportunity to meet new people every day · Community involvement · Learning new skills Good to Know Before You Start! · It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services. · Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars · You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning · You may need to work in hot/cold weather conditions · Always be alert and aware of your surroundings · Must be able to lift up to fifty (50) pounds · Need to have reliable transportation What does an Assistant Shop Manager (ASM) do? · Check in with customers before they leave the shop to make sure they had a great experience. · Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence. · Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave). · Perform opening and closing procedures. · Assist with counting and adjusting inventory. · Anyone in Management is always responsible for training and developing their subordinates. · Being a role model to the other employees in the shop. · Holding team members accountable. · ASMs are also expected to perform all technician duties including but not limited to: o Drain motor oil, change oil filter, grease chassis fittings o Wash windshield and adjust tire pressure o Inspect and top off fluids o Assist the customer in selecting oil type and other services o Process payment for services performed. o Perform coolant exchanges and transmission drain & fill services o Restock and maintain inventory levels on the floor o Maintain shop, office, and bathroom cleanliness