Sales Account Manager Role Description Full time, office based position
Sales Account Manager (permanent)
Salary/Grade: Competitive basic + commission structure linked to sales profits
Immediately
Location: Office based: Heywood, Lancashire (occasional travel to pitch for new business)
The IT Bay is a rapidly growing web-based retailer selling IT and electronics equipment, predominantly throughout the UK. We supply both business customers and consumers via our website directly and via our offline sales team.
Our website has been key to our success to date and is a pivotal tool for our ongoing sales and marketing activities. We aim to marry a strong online proposition (i.e. a great website experience) with strategic online marketing (merchandising, PPC, email, social and so on) and proven offline techniques (customer service, lead nurturing & account management).
We are looking for a driven account manager to join our team to help us attract and convert new leads as well as develop relationships with existing customers to help grow our business.
To lead and oversee the development and growth of profitable new business and develop and maintain effective key customer relationships. The successful person will be a consummate and credible sales professional selling a range of sophisticated IT products and services to IT Directors, Purchasing Managers and Managing Directors. The role is heavily focussed on new business and is suited to people who are ‘sales hungry’ and who can exploit their exceptional sales skills with effective results.
Identifying, following up & closing new business opportunities, presenting the company to potential clients through direct communication in telephone calls, emails and meetings as appropriate. Actively and successfully managing the sales process: lead generation; Planning and preparing sales literature & presentations (when appropriate)
Providing management with feedback
Developing a comprehensive knowledge and understanding of the company’s key products and services
However, support is available from the wider team for complex large pitches and strategies.
As mentioned above, the company is ecommerce focussed and you will be expected to work closely with the ecommerce team. Working with the ecommerce team to devise and implement promotions, marketing initiatives and driving new content for the company’s blog and sales literature.
Collaborating with other departments including customer services, accounts and logistics to ensure we deliver an excellent level of customer services at all times.
Personal qualities like good business sense, great communication and sales skills count for more than formal qualifications in this role. This is no job for shy, retiring types. The ideal candidate will be bursting with self-confidence, love networking and enjoy speaking to people for large parts of the day. They will have a proven track record of new business development and account management in a business environment, preferably within an IT vertical. Proven sales ability and demonstrable full knowledge of the sales process
Strong client management skills and ability to keep promises
Strong communication skills in all forms including written, oral, email, telephone, and presentation
Excellent organisational and time management skills
UK driving license (own car is preferable)
IT literacy – good grasp of Microsoft Office suite of programs
Corporate marketing and/or branding experience
Web sales and/or marketing experience
People management skills and/or experience
Education to at least GCSE level including English and Mathematics at grade C or higher. A higher qualification in sales or business management would be advantageous but is not essential. Personal qualities, particularly the ability to communicate, plus sales experience and market knowledge, are more important than formal qualifications.
Specific targets, KPIs and budgets will be drafted and agreed as part of the Business Development Plan that the Sales Director will be responsible for producing.
The Sales Account Manager will report to the Sales Director.
Projects a good image of the company with a high standard of appearance
Flexible: Able to adapt to changing situations
Creative: The Legal Bits:
All job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
STRICTLY NO AGENCIES PLEASE