Join our dedicated team at Morrab Surgery, a thriving general practice located in the picturesque coastal town of Penzance. We are committed to providing high-quality healthcare services to our community and are looking for a friendly and efficient Medical Receptionist to be the welcoming face of our practice.
Opportunities for professional development and training.
Contribute to the health and well-being of the Penzance community.
As a Medical Receptionist, you will play a crucial role inensuring the smooth operation of our practice. Nestled in the stunning coastal town of Penzance, ourpractice is committed to providing high-quality, patient-centred care to ourdiverse community. We pride ourselves on our supportive team environment andour focus on continuous improvement and professional development.
The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the practice. Maintain and update patient records, ensuring confidentiality and compliance with data protection regulations.
Billing and Payments :
Assist with billing inquiries and liaise with the finance manager as needed.
#
Office Organisation :
Ensure the reception area is tidy and welcoming, with up-to-date information and literature available for patients.
Manage office supplies and equipment, placing orders as necessary.
#
Adhere to practice policies and procedures, including health and safety and patient confidentiality guidelines.
Participate in training and development activities to maintain knowledge and skills.
#
The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the practice. Maintain and update patient records, ensuring confidentiality and compliance with data protection regulations.
Billing and Payments :
Assist with billing inquiries and liaise with the finance manager as needed.
#
Office Organisation :
Ensure the reception area is tidy and welcoming, with up-to-date information and literature available for patients.
Manage office supplies and equipment, placing orders as necessary.
#
Adhere to practice policies and procedures, including health and safety and patient confidentiality guidelines.
Participate in training and development activities to maintain knowledge and skills.
#
Proficiency in using office software, such as Microsoft Office - Word. Excel. Ability to maintain confidentiality and adhere to data protection regulations.
Commitment to ongoing professional development and training.
Proficiency in using electronic health records or practice management software.
Ability to handle billing and payment processing.
Previous experience in a receptionist or administrative role preferably within a healthcare setting.
Experience working in a medical or healthcare environment with familiarity with medical terminology.
GCSEs grade A to C or equivalent - particularly in English and Maths.
Additional qualifications in business administration or customer service.
Proficiency in using office software, such as Microsoft Office - Word. Excel. Ability to maintain confidentiality and adhere to data protection regulations.
Commitment to ongoing professional development and training.
Proficiency in using electronic health records or practice management software.
Ability to handle billing and payment processing.
Previous experience in a receptionist or administrative role preferably within a healthcare setting.
Experience working in a medical or healthcare environment with familiarity with medical terminology.
GCSEs grade A to C or equivalent - particularly in English and Maths.
Additional qualifications in business administration or customer service.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Morrab Surgery
Employer's website