Social network you want to login/join with:
About the Company
Anns Home Care is recruiting a full-time, as and when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality service to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours if required is necessary.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are central to our operations, delivering frontline care to those in need. They work in the community, supporting elderly and vulnerable individuals with daily activities, helping them maintain independence.
Interested?
If you are interested, please call Kelly or apply now. We will contact you if you meet our requirements.
Key Requirements
* Minimum of 3 years experience in healthcare
* NVQ Level 2 qualification or equivalent
* Access to a car and a full driving license
* Excellent organizational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet tight deadlines
* Empathy and understanding towards clients and their families
* Leadership, support, and supervision skills for a team
Key Tasks and Duties
* Maintain high standards of care, professionalism, and presentation by example
* Participate in and supervise the delivery of care to meet clients' physical, social, intellectual, and emotional needs, respecting their dignity, choice, and independence
* Promote best practices through spot checks and unplanned supervision
* Monitor the quality of care provided to clients
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards among carers and promote company values
* Keep accurate, confidential records in line with company policy
* Conduct risk assessments in clients' homes as needed
* Assist in implementing new care packages, ensuring timely placement and staff introduction
* Support induction and training of new care workers
* Provide reports on complaints, accidents, and incidents
* Support rota management and scheduling
* Participate in the company's Quality Control program
* Undertake shift cover activities when required
#J-18808-Ljbffr