Overview
A healthcare provider in Lichfield is seeking a Patient Engagement Officer to manage patient communication, handle complaints, and support the Patient Participation Group.
This role requires excellent communication and interpersonal skills, along with a successful track record in customer service, especially within a medical environment.
Responsibilities
* Coordinate patient engagement efforts
* Manage feedback and complaints
* Ensure effective communication across various channels
* Support the Patient Participation Group
Qualifications
* Excellent communication and interpersonal skills
* Proven customer service experience, preferably within a medical environment
Benefits
Flexible work arrangements and a supportive team are part of the offering.
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