Location: Bristol Salary: £26,739.90 (Includes Unsocial Hours) + excellent benefits Shift Pattern: 4 Nights on - 4 Nights off | 12-hour shifts | 08:00-20:00 About The Client: Join our client an industry-leading and award-winning CCTV Operating and Alarm Receiving Centre. We monitor sites across the UK from our high-spec, busy control room. Job Role & Responsibilities: * Monitoring CCTV activity and images for criminal or suspicious activity * Taking incoming and making outgoing telephone calls, liaising with customers, clients and security companies * Updating and reporting on clients' recorded information and creating brief incident reports * Handling and management of alarms Required Skills & Qualities: * Excellent problem-solving abilities * Keen eye for detail * Professional telephone manner * Commitment to providing the highest standard of customer service * Call handling experience preferred * Ability to multi-task effectively * Strong teamwork skills and commitment to supporting colleagues Benefits Package: * Excellent training opportunities for progression and development * Competitive salary with accrued holiday allowance * Enhanced rates for public holidays: * Double hourly rate during bank holidays * Triple pay during Christmas Day, Boxing Day and New Year's Day * £50 Birthday Bonus paid in your birthday month * Annual loyalty bonuses for the first 5 ...