Media Operations Associate Director London (Hybrid: 3 days office) Our client is a global media group working with one of the world’s most prestigious luxury brands. The team drives operational excellence across 40 markets - ensuring campaigns run flawlessly, platforms are fully enabled, and data and technology deliver to the highest standards. The Opportunity You’ll lead a small operations team responsible for governance, ad tech enablement, and process optimisation across digital channels. This role suits someone who blends technical fluency with team leadership and wants to shape global standards for best practice in media delivery. Responsibilities Oversee campaign setup, creative trafficking, and QA across multiple markets Lead platform governance, pixel implementation, and tag management Partner with global and local teams to streamline workflows and troubleshoot issues Manage vendor relationships and ensure smooth rollout of new platform updates Mentor and develop direct reports (Manager and Senior Executive) Your Profile 7–10 years’ experience in agency media operations or ad tech enablement Strong knowledge of Meta, TikTok, Snapchat, LinkedIn and ad serving technologies Hands-on understanding of trafficking, tagging, and catalogue management Experience leading or mentoring small teams Calm, detail-driven communicator comfortable with senior stakeholders How to Apply Please contact Beth at Pivotal London to discuss in confidence. Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.