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**Must be a citizen of UK or permanent resident
Position Title: ACS BIM Manager
Industry Type: Engineering and Construction Industry
Employment Type: Full-time
About Pinnacle: Pinnacle is a leading BIM service provider with over 30 years of experience, offering innovative BIM Engineering & Consulting solutions to Architecture, Engineering & Construction (AEC) firms worldwide. We have more than 3,000 BIM professionals across different time zones, with global delivery centres in India (Durgapur, Kolkata, Jaipur & Madurai), USA (Houston & Atlanta), UK (London), UAE (Dubai), Germany (Munich), Singapore, and Switzerland (Zurich). We provide quick turnarounds on complex projects.
Requirements:
1. Proper Constructability and BIM (Building Information Modelling) knowledge
2. Code Knowledge
3. Effective Communication
4. Client Acumen is essential in this role
5. Sales Knowledge is preferable
6. Accountability and responsibility; ability to take ownership of work
7. Time Flexibility to allow good overlap with the India Team
Role & Responsibility:
* Travel regularly throughout the UK/ROI for meetings with clients & prospects
* Onboard new clients and nurture existing clients to grow accounts, working closely with the presales team in India and UK Regional Head
* Present Pinnacle Infotech to prospects and clients, explaining processes, documentation, and understanding expectations
* Follow-up on emails and meetings to ensure clear communication and mutual understanding, maintaining regular contact with clients and providing feedback to the production team and COE
* Attend kick-off meetings, coordination meetings, and weekly review meetings as needed
* Manage customer accounts using CRM tools like Salesforce
* Make calls to customers for new opportunities
* Follow up after proposal submissions to ensure scope is met and address questions
* Track proposal status and inform estimation/BD teams
* Gather references and partner information from other trades
* Represent the company at trade shows, conferences, and professional associations
* Ensure smooth onboarding of new clients and facilitate communication between clients and the production team
* Build relationships with clients and monitor upcoming projects and projections
* Support the production team in understanding client requirements and executing projects successfully
* Maintain high standards of verbal and written communication between customers and the production team
* Uphold high standards of quality in personal work and services
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