Job overview
Are you ready to make a real difference in patient care and data quality within one of the UK’s leading NHS Trusts? Imperial College Healthcare NHS Trust is seeking a dedicated and detail-oriented individual to join our Urgent and Emergency Medicine operations team as a Pathway Validator.
This role requires someone who is comfortable working independently, often as the sole validator, and who is highly self-motivated. You will need to manage your own workload, ensuring that all validations are completed accurately and within strict deadlines. Your ability to work autonomously and maintain focus will be essential to the success of the team and the quality of patient care.
You will be the first point of contact for queries related to the UEM pathway, liaising with clinical staff, management teams, and business intelligence colleagues to resolve issues and ensure data quality. Your expertise in using systems such as Cerner, combined with your ability to interpret and apply UEM Clock Rules, will be vital in supporting both staff and patients throughout their journey.
We are looking for someone who brings previous clerical or receptionist experience, ideally within the NHS, and who is confident in using Microsoft Excel and patient administration systems. You should be able to work independently and proactively, demonstrating excellent communication skills and a commitment to our Trust values: kindness, collaboration, expertise, and aspiration.
If you are passionate about making a difference and want to contribute to the ongoing improvement of urgent and emergency medicine services, we encourage you to apply. Join us and help shape the future of patient care at Imperial College Healthcare NHS Trust!
Main duties of the job
1. Administration
2. To be able to apply the Urgent and Emergency Medicine (UEM) rules to different patient pathways across a wide spectrum of pathways.
3. To regularly validate UEM metrics they are accurate – this involves close working with clinical staff, local management teams, other validation staff, line manager and BI team.
4. Ensure the accurate and efficient validation of ‘ UEM pathways’.
5. To be an expert in the use of the Trust’s patient information system – Cerner.
6. To assist with all UEM data quality issues.
7. Pro-actively escalate potential breaches and other issues according to the department escalation guidelines.
8. To work closely with the BI team to ensure all information entered is accurately linked to an appropriate pathway.
9. To work closely with the division, checking patient pathway details have been recorded accurately on our systems
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
EDUCATION
Essential criteria
10. Educated to GCSE standard or equivalent relevant experience
SKILLS
Essential criteria
11. Previous clerical or receptionist experience in the last 2 years
12. A thorough understanding of PAS/EPR systems (specifically Cerner)
13. Ability to understand, interpret and implement relevant national and local policy.
14. Proven experience in the use of Microsoft Excel.
EXPERIENCE
Essential criteria
15. 2 years NHS experience in a relevant area
16. Experience in implementing robust data quality and UEM processes.
17. Experience of working in acute trusts
Right to work
If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on
Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).
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