Job Description
Technical Shopfloor Support
Location: Broughton
12 month contract (Inside IR35)
Pay Rate: £30.99 p/h via an umbrella company
Summary
The Technical Shopfloor Support role is responsible for accompanying the production team or Autonomous Production Team (APT) to provide end-to-end technical assistance on the shopfloor. This includes identifying, analysing, and resolving technical issues that cannot be managed by Operators or First Line Managers (FLMs). The role ensures continuous production enablement by leveraging available resources and knowledge, while contributing to operational excellence through ongoing process improvement.
Key Responsibilities
The role begins with receiving notifications of production issues, such as non-conformities (NCs) or emails, and verifying the availability of logistic kits and current work orders. Outputs include technical analyses and documentation for assembly anomalies and NCs, such as concessions and Design Query Notes (DQNs), as well as rework and parachevement work orders. The role also involves sourcing technical information like drawings, references, parts, tooling, and documentation.
On a daily basis, the role supports disruption management by helping identify NCs on the shopfloor, assessing the need for their creation, assisting in completing NC forms, and following up on their resolution. In terms of continuous improvem...