Job summary
Barts Health is offering an exciting opportunity to lead the Quality team within Pharmacy Technical Services. Based at the Royal London Hospital, with cross-site responsibilities at St Bartholomew’s and Whipps Cross Hospitals, this role is crucial in delivering high-quality pharmacy services in line with regulatory standards across our MHRA‑licensed units.
Main duties of the job
Through effective leadership and collaboration, the post holder will:
* Lead and manage the Quality team, providing leadership, team development and representation at internal and external meetings.
* Ensure regulatory compliance and quality governance, including GMP, GCP, risk management, incident handling, complaints, and continuous improvement.
* Manage and maintain the Quality Management System, including audits, SOPs, documentation control, validation, change control and technical agreements.
* Be responsible for QA/QC service delivery, ensuring product quality, QC release, equipment qualification, KPI monitoring, reporting and support for projects and service improvements.
* Deliver training and support professional development, ensuring competency, supervision, CPD and effective training programmes across the team.
* Be professionally accountable to the Head of Quality, working collaboratively with the head of quality to provide assurance in Quality service delivery to meet regulatory standards, ensuring delivery of KPIs and keeping abreast of and implementing regulatory changes updates.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world‑class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high‑performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standard of harm‑free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Person Specification
Experience Essential
* Proven experience of good performance in previous posts and managing teams in GMP environments
* Experience of working in a busy pharmaceutical cGMP environment, including providing Quality advice to manufacturing units to maintain GMP and patient safety
* Demonstrates experience in the application of People Policies and Procedures
* Demonstrates ability to manage a Quality Management System including incidents, deviations from protocol, change controls and developing and reviewing action plans
* Experience of working in a hospital environment
Experience Desirable
* Experience of working with radio‑pharmaceuticals
* Demonstrated knowledge of Pharmaceutical microbiology
* Demonstrates experience in developing and managing validation master plan within a cGMP environment
Skills Essential
* Staff Management skills including developing objectives and personal development plans and maintaining a good working environment, developing PDPs
* Demonstrated ability to identify problems, analyse root cause and propose solutions for complex problems
* Able to complete, review and approve GMP documentation accurately with attention to detail
* Able to develop and review option appraisals and identify the most appropriate option
* Good team working skills
* Demonstrates ability to prioritise workload and meet deadlines
* Able to work effectively in stressful situations
Knowledge Essential
* Demonstrated expert technical knowledge of GcLP and cGMP, and a proven ability to apply this knowledge to maintain, develop and validate quality systems
* Knowledge of the eight core principles of ISO9001 Quality Management
* Working knowledge of how to conduct a gap analysis and develop appropriate action plans
* Knowledge of Aseptic Practices
* Knowledge of relevant regulatory Standards
* Knowledge of how to develop, lead and conduct audit and quality improvement
* Expert knowledge of validation methods (process, operator and facilities & equipment) and how to maintain a validation master plan document
Knowledge Desirable
* Knowledge of medical gas pipeline systems
* Project management skills
Qualifications Essential
* Pharmacist – MPharm (or equivalent) OR Pharmacy Technician – Level 3 Diploma in Pharmacy Services (or equivalent) OR Pharmacists and Pharmacy Technicians – Registration with the General Pharmaceutical Council OR relevant Science Degree OR relevant occupational experience AND Registration with the Royal Society of Chemistry (RSC) or Biology (RBS)
* Postgraduate qualification in relevant area or equivalent experience
Qualifications Desirable
* Specialist postgraduate Diploma or MSc in Technical Services (e.g. National Course in Pharmaceutical Technology and Quality Assurance) or equivalent work based technical experience and underpinning knowledge
* Specialist training in leadership
Other Essential
* Values‑led
* Experience in giving presentations to diverse audiences.
* Required to wear specialised clean room clothing and appropriate Personal Protective Equipment (PPE).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
Barts Health NHS Trust
Royal London Hospital
London
E1 1FR
Contact
For more information, please contact Nick Cooley, Deputy Chief Pharmacist (n.cooley@nhs.net)
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