The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience is required and full training will be provided.
As a Health and Wellness Sales Advisor, you will combine expert product knowledge with customer‑service skills to drive sales and make a real impact on customer wellbeing. You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them — all while supporting sales through genuine, feel‑good service.
About the Role
* Report to the Assistant Manager and support all health and wellness brands, providing expert, unbiased advice to ensure customers receive the best experience.
* Use open questions to understand customer needs and offer holistic healthcare solutions, including in‑store and online doctor services, and refer to the dispensary or pharmacist where needed.
* Engage in an interactive, people‑focused role where sales and communication skills are used daily to connect with customers and support their diverse health needs.
* This is a sales‑based role with no competitive, performance‑based commission; success is measured by team results.
* Complete a Healthcare Training Programme at NVQ2 level.
* Maintain store presentation: keep shelves best‑looking, well‑stocked, cleaned, and tidied throughout the day.
Essential Skills & Experience
* Enthusiasm and passion for health and wellness.
* Warm, approachable manner and confidence to start conversations with customers.
* Ability to put customers at ease so they feel comfortable sharing sensitive or graphic healthcare needs.
* Self‑motivated, sales‑driven, and focused on delivering a great customer experience.
* Team player who loves to contribute to the store’s success.
* Digitally savvy and comfortable embracing technology and the omni‑channel offering.
* Proactive in learning about new products and services to deliver a seamless, holistic health and wellness experience.
* Prepared to complete a Healthcare Training Programme (NVQ2).
Desirable Skills & Experience (not essential)
* Experience working towards sales targets.
* Experience in a healthcare or wellness setting.
Benefits
* Boots Retirement Savings Plan.
* Discretionary annual bonus.
* Generous employee discounts.
* Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child.
* Flexible benefits scheme.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We are an equal opportunity employer committed to a positive and inclusive working environment for all. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
Applicants must be over 18 due to age restrictions for this role. Depending on location, candidates may be required to complete a DBS, PVG, or Access NI Check.
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