Front of House Team Member – Sidcup Who We Are At Birchgrove, we create welcoming, purpose-built rental communities for people over 65 – places where comfort, independence, and connection thrive. Our mission is simple: to make life easier and brighter for our residents, while building a supportive, inclusive workplace for our colleagues. We’re proud to be a Disability Confident Employer and a Living Wage Employer. At Birchgrove, everyone’s contribution is valued, and we work together with warmth, respect, and purpose. The Role We have an exciting opportunity to join our front of house team at our beautiful Sidcup community. This role is perfect for someone who is warm, approachable, and enjoys making people feel at home. You’ll be the friendly face that welcomes residents, families, and visitors, and you’ll play a key part in making daily life run smoothly. No two days are the same – from supporting residents with day-to-day needs, helping with events and activities, greeting visitors, or providing food and drink service in our restaurant – you’ll be at the heart of our community. If you’re passionate about helping others, love variety in your work, and want a job that feels meaningful, this could be the perfect role for you. What You’ll Be Doing Creating a warm, welcoming environment for residents and visitors Supporting residents with day-to-day requests and activities Assisting in planning and running community events and social activities Serving food, hot drinks, and bar service with a smile Looking after communal areas and keeping them inviting Handling phone calls and enquiries in a friendly, professional way Working as part of a supportive, close-knit team About You We’re looking for someone who is: Warm, friendly, and approachable Passionate about making a difference to older people’s lives Great at communication and enjoys working with others Self-motivated with a positive, can-do attitude Happy to pitch in wherever needed to keep things running smoothly Experience in hospitality, customer service, or front of house is helpful, but what matters most is your attitude and people skills. Why Join Birchgrove? Make a difference every day – your work helps create a happy, thriving community Enjoy great perks – competitive pay, healthcare cashback scheme, electric car scheme, and complimentary lunch cooked by our professional chefs Grow with us – we’re committed to supporting your career and personal development Be part of a caring team – where everyone is respected, included, and valued Feel proud – Birchgrove is a leader in our field, with a reputation for quality, warmth, and community Ready to Apply? If you’re looking for more than just a job – if you want to be part of a team that values kindness, connection, and care – then we’d love to hear from you. And if you’d like to pop in and see what we do before applying, please do – you’ll get a real feel for our community and the difference we make every day.