We are seeking a professional andfriendly Receptionist and / or Driverto join our team here, at Morecambe Urgent Treatment Centre.
The service works on 4 weeks rollingrota. Full training will be given at mutually agreeable times.
Hours ofwork: Parttime. 4 week rolling rota. Option of combined role, and / or bank contract alsoavailable. Please see the attached Job Description for rota patterns.
Positionsavailable:
oOut of Hours Driver(Recep duties also) 49.5 hours per month, including overnights.
oOut ofHours / Urgent Treatment Centre Receptionist 46.5 hours per month.
oDriver and Receptionist- Bank Vacancy
Pay: Standard rate is £12.45 per hour. However, enhancementspayable would be an additional 30% on Saturday up to midnight, and +60% on Sunday.
Criteria: You will need to be a minimum twenty-fiveyears old for car insurance purposes. Not required for reception role.
Main duties of the job
As a Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and proficiency in various software applications.
As a Driver, you will provide a professional and high-quality driving service for the GP Out of Hours Service
About us
The ethos of FCMS as a social enterprise, health andwellbeing services provider is to be passionate in its drive to ensure thatpatients and callers remain the central focus of all that it does. Coupled withexcellent and well-established clinical governance systems and extremelyeffective operational expertise, it has meant that the company has the abilityto strategically visualise, develop, and implement award winning services.
Over many years we have invested in our staff so that we havea core team of highly trained individuals who can manage the needs of ourpatients and callers. Our staff are able to significantly improve the servicedelivery and user experience due to their considerable experience andcommitment to what they do.
Come and be a part of our amazing team!
We offer NHS Pension
Cycle to Work Scheme
Attendance Bonus
Free Tea & Coffee
Eye Care Contributions
Job responsibilities
* To provide a professional and high-qualitydriving service for the GP Out of Hours Service
* To provide a high-quality reception service atthe Bay Urgent Care Reception
* To be able to follow strict procedures andprotocols at all times
* To work with the clinical team and liaise withour other services to support safe and effective service delivery, ensuringpatients receive appropriate care in a timely manner.
* When necessary, to be able to completestocktakes of medical equipment
* Using a Patient Record system experience ofAdastra would be an advantage
* To complete routine administration checks whenworking overnight
* Ensuring full patient confidentiality at alltimes
* To work individually or as part of a team
* To undertake all relevant training consistentwith the requirements of the post
* To be flexible in roles undertaken accordingto the business need
* To be available especially on the overnightshifts but with flexibility to work during the day when required
* To handle drug stock and replenish when used.
* To undertake vehicle checks
* To report any vehicle problems to theappropriate person
* To maintain and attend all mandatory training
OtherCriteria
* A full UK DrivingLicence held for a minimum two years
* Over twenty-fiveyears of age for driving company vehicles
Disability Confident Employer - As users of the disability confident scheme, we guaranteeto interview all disabled applicants who meet the minimum criteria for thevacancy
DBS - This post is subject to the Rehabilitation ofOffenders Act (Exemption Order) 1975 and as such it will be necessary for asubmission for Disclosure to be made to the Disclosure and Barring Service(formerly known as CRB) to check for any previous criminal convictions. Thiswill require three forms of valid ID to be produced and verified. Theonboarding process is also subject to an Occupational Health check, suitableprofessional references and eligibility to work in the UK (with the requirementto provide relevant documentation as evidence). For Driver positions you willalso be required to undertake a Driver check.
Theorganisation is committed to safeguarding and promoting the welfare ofchildren, young people and vulnerable adults and expects all stafftoshare this commitment. You will be expected to fulfil your mandatorysafeguarding training at the level applicable to this role.
We reserve the right to close thisvacancy early if we receive sufficient applications for the role. Therefore, ifyou are interested, please submit your application as early as possible.
Person Specification
Experience
* Ability to work as a team member and at times in isolation
* Able to exercise initiative in organisation and prioritising
* Effective communication skills both written and oral
* Good literacy and numeracy skills
* Good Interpersonal skills
* Experience of working with IT systems/basic skills (Microsoft)
* Over twenty-five years of age for driving company vehicles
* A full UK Driving Licence held for a minimum two years
* Previous experience of working in an office environment
Personal Qualities
* Enthusiastic and committed about the role
* Flexible
* Positive and confident disposition
* Commitment to personal and professional development
* Promote the Service with its ever expansion
* Smart appearance at all times
* Professional Conduct at all times
Qualifications
* A full UK Driving Licence held for a minimum two years
* GCSE/O Level English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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