About Us
Smileology is a growing dental group with three sites: Maidstone (main), Rochester, and Sevenoaks. We are predominantly private with a small NHS contract, offering general, cosmetic, and specialist dentistry across 5 modern surgeries.
Our patient experience, clinical standards, and team culture are central to everything we do - we're looking for someone who wants to make a real impact as part of our expanding team.
The Role
We are seeking an experienced dental professional with a background as a Dental Receptionist, Dental Nurse, or ideally both. This hands-on role requires excellent organisation, strong communication skills, and confidence with dental systems and technology.
While the main role is based in Maidstone, occasional cover may be required at our Rochester or Sevenoaks sites, so flexibility is important.
Key Responsibilities
* Deliver a warm, professional experience for patients at reception and chairside
* Manage appointments, patient records, and clinical diaries using CareStack PMS
* Handle payments, fee discussions, and patient queries confidently
* Support clinicians with chairside assistance where required
* Maintain high standards of cross-infection control and compliance
* Work collaboratively as part of a busy, multi-surgery team
* Cover other Smileology sites occasionally as needed
What We're Looking For
* GDC registered (essential)
* Previous experience in a dental setting (reception or nursing)
* Dual reception & nursing experience highly desirable
* Confident using computers and dental software (CareStack experience a plus)
* Excellent communication and interpersonal skills
* Reliable, organised, and calm under pressure
* Willingness to work full-time hours, including late evenings and occasional Saturdays
* Flexibility to occasionally support our Rochester or Sevenoaks sites
Compensation & Benefits
* Competitive pay based on experience and skills
* Opportunity to work in a modern, predominantly private practice
* Supportive team environment with high clinical standards
* Career development and progression opportunities
Job Type: Full-time
Application question(s):
* Do you have experience using PMS software Carestack?
* Able to use Microsoft 365, Outlook & Computers
* Willing to work across the sites. Maidstone, Rochester & Sevenoaks.
* Ability to drive?
Experience:
* Dental assisting: 3 years (preferred)
* Dental receptionist: 3 years (preferred)
* Treatment Co-Ordinator: 1 year (preferred)
Licence/Certification:
* GDC (preferred)
Work Location: In person