Overview
Reference
500100 Salary
£40,000 - £40,000/annum Job Location
- United Kingdom -- England -- East of England -- Cambridgeshire -- Huntingdon Job Type
Permanent Posted
Tuesday, April 21, 2026
My client based in Huntingdon are currently recruiting for a Head of Aftersales to lead strategy and operations across the region. You will drive customer satisfaction, grow aftersales revenue, maintain profit margins, and ensure efficient delivery of service and parts while contributing to overall business success.
Monday – Friday 9am – 5pm
Salary £40,000 + Bonus + Car
MUST HAVE AGRICULTURAL EXPERIENCE TO BE CONSIDERED
Key Responsibilities
1. Develop and implement regional aftersales strategy, including market analysis and sales forecasting
2. Lead, mentor, and develop the aftersales team, fostering a high-performance culture
3. Manage key customer and supplier relationships, ensuring excellent service and feedback integration
4. Optimise processes across service and parts operations to improve efficiency and quality
5. Ensure compliance with company, legal, and health & safety standards
6. Oversee regional P&L, including budgeting, cost control, and financial performance analysis
7. Collaborate with internal teams and communicate performance to senior management
Qualifications & Experience
8. 5+ years in aftersales management (agricultural machinery or retail preferred)
9. Proven ability to grow revenue and improve customer satisfaction
10. Strong commercial, analytical, and market awareness
11. Willingness to travel within the region
Key Skills
12. Leadership and team development
13. Strong communication and stakeholder management
14. Data-driven decision making and problem-solving
15. Customer-focused mindset
16. Organised, adaptable, and results-driven
17. Proficient in Microsoft Office and CRM systems
Additional
18. Full driving licence required
19. Company vehicle, laptop, and phone provided
INDHUN