Account manager

TeamJobs are delighted to be recruiting for an experienced Account Manager to join a well-established manufacturing business. This is an excellent opportunity for a customer-focused professional who enjoys building strong client relationships, managing key accounts, and working closely with internal teams to ensure exceptional service delivery.

Working within a fast-paced manufacturing environment, you will be the primary point of contact for a portfolio of key customers, ensuring projects, orders, and customer requirements are managed efficiently from enquiry through to delivery.

Key Responsibilities

• Act as the main point of contact for a portfolio of key customer accounts
• Build and maintain strong customer relationships, including visiting customer sites when required
• Produce and maintain account plans to meet both business and customer objectives
• Manage the repeat order and contract review process, ensuring materials, engineering resources, and production capacity are aligned with customer requirements
• Work closely with purchasing teams to ensure materials are available to meet delivery schedules
• Support engineering teams with administration tasks, including Bills of Materials (BOMs) and MRP system updates when required
• Expedite and resolve issues that may impact delivery dates or customer commitments
• Identify opportunities to grow existing accounts and promote additional services
• Prepare and negotiate quotations for existing customers
• Liaise with internal departments to resolve technical queries and operational challenges
• Provide regular updates and present relevant data to customers

About You

To be successful in this role, you will have:

Essential

• Previous Account Management and/or customer service experience
• Experience working within a manufacturing environment
• Excellent communication and relationship-building skills
• Strong organisational, planning, and prioritisation abilities
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
• Confidence presenting information and data to customers
• A proactive approach with strong problem-solving skills

Desirable

• Experience within an electronics manufacturing or CEM environment
• Understanding of electronics production processes
• Experience using MRP systems

What's on Offer?

• Salary of £32,000 - £35,000 per annum
• Opportunity to join a successful and growing manufacturing business
• Varied and customer-focused role with excellent exposure across the business
• Long-term career development opportunities
• Supportive and collaborative working environment

If you have Account Management experience within manufacturing and are looking for your next challenge, we'd love to hear from you.

To apply, contact TeamJobs today on 01202 445700.

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