We’re recruiting on behalf of a privately owned, values-led business operating within the ingredients and supply sector. The company works with a wide range of UK customers and is known for its ethical approach, long-term partnerships, and high standards of service and quality.
They are looking to appoint a Sales Coordinator to support day-to-day sales operations and customer service, working closely with internal teams to ensure smooth order fulfilment.
The Role
This is a varied coordination role supporting customer orders, internal communication, and sales administration. Full training is provided, making this well suited to someone with experience in customer service, sales administration, or office-based coordination who is looking for stability and development in a purpose-driven environment.
Key Responsibilities
Order Management
* Receive and process customer orders via email, phone, EDI, or online systems
* Check and confirm orders, progressing them through to invoicing and dispatch
Customer Support
* Manage order queries, delivery issues, and stock requests
* Support account managers with follow-ups and administration
Internal Coordination
* Liaise with production, planning, and despatch teams to meet customer requirements
Administration
* Maintain accurate records and run standard order reports
* Support wider sales administration activities
About You
* Reliable, professional, and detail-focused
* A collaborative team player with a positive, adaptable approach
* Well organised with good time management skills
* Comfortable learning new systems and processes
Preferred Experience
* Previous experience in customer service or sales administration
* Confident using Microsoft 365 (Excel, Word, Outlook)
What’s On Offer
* Permanent, full-time role 36.5 hours per week
* Salary circa £25,000 per annum
* Office-based working in Somerset
* Monday to Friday hours with early Friday finish
* 25 days holiday plus bank holidays
* Health cash plan and pension
* Training and long-term development opportunities
* Supportive, people-focused working environment