Job Description
Our client is currently recruiting a Field Service Manager for their operations along the M4 corridor between Bristol and London
As Field Service Manager you will use your technical expertise and problem-solving skills to provide outstanding technical support to both internal and external customers.
Key Responsibilities:
Visit key customers both on-site and at office premises to offer hands-on assistance.
Investigate and resolve product and site-specific customer complaints.
Support product engineering teams with new product reviews.
Deliver engineering training in line with company standards.
Assist in evaluating service contractors' performance.
Support sales, marketing, and product engineering teams with trial units and exhibitions when required.
Contribute to product warranty reliability reviews.
Ensure compliance with environmental, health & safety regulations to maintain a safe working environment.
Experience & Qualifications
Experience and knowledge of working with catering equipment
Strong technical aptitude with the ability to diagnose and resolve mechanical and electrical issues.
Excellent communication and organisational skills, with the ability to manage customer expectations effectively.
Relevant qualifications, including: Comcat 1, 2, 3, 5, and LPG certification
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