Marie Curie is the UK’s leading end-of-life charity. We are the largest non‑NHS provider of end-of-life care in the UK, the only provider across all four nations, delivering community nursing and hospice care. Our retail stores play a vital part in helping us achieve our mission by bringing in revenue, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can‑do attitude makes a real difference. We’re looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we’d love to hear from you.
Job Description
As an Assistant Retail Manager, you will support the Retail Manager to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
* Assist the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and setting realistic pricing on donated items.
* Keep merchandising awareness up to date with trends and competition.
* Maximise Gift Aid income and oversee the proper display and administration of bought‑in goods, ensuring minimal stock loss.
* Engage customers and coach volunteers and staff to have great conversations with every customer, rounding up their purchase with an “add donation” for our charity and signing them up for our loyalty scheme.
* Engage with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
* Support the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers follow Marie Curie procedures and guidelines.
* In the absence of the Retail Manager, take responsibility for the overall management and operation of the store.
Key Criteria
* Previous retail experience, preferably in fashion/clothing.
* Experience of cash handling and financial management procedures, including completion of sales records.
* Strong interpersonal and communication skills, with a customer‑first attitude and the ability to communicate with tact and discretion.
* Ability to work well both independently and as part of a team.
* Good organisational skills and the ability to prioritise workload, balancing competing demands.
* Understanding of health and safety procedures in a retail environment.
* Experience in managing and motivating volunteers is desirable.
Additional Information
* Vacancy type: Permanent, part‑time
* Location: Antrim Store
* Salary: £8,888.8 per annum + benefits
* Hours per week: 14 per week
* Closing date: 26th November (applications are reviewed as they are received)
Application Process
* Send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
* In this role you will have sole responsibility for the running of the store, which will involve lone working. Because of this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes, computers and season tickets
* Continuous professional development opportunities
* Industry‑leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family‑friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised eye care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. This includes staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating a safe, supportive and rewarding workplace.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and we are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We’re happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
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