At Eurosafe we excel at keeping people safe whilst working at heights, from initial design and installation of height safety and access equipment to the ongoing inspection and repairs of these items we take great pride in the services that we provide throughout our offices in Europe.
We believe that every day is an opportunity to improve the safety of our clients' buildings as well as the contractors who use the height safety equipment we install, maintain, supply and train on. We work proactively to ensure that our services reach our clients and provide excellent advice and guidance throughout the customers journey.
We pride ourselves on our level of expertise & service delivery. Our mission statement "Safety without compromise" is maintained across the business. To ensure this is delivered at every level we will provide appropriate site-based training & experience to the right individual to ensure their technical knowledge matches their ability.
Why Choose Eurosafe?
Established in 1999, Eurosafe prides itself on the quality of the projects we deliver and the service we provide to our clients; this can only be achieved with highly motivated, quality people. We are therefore committed to high standards of staff development and retention making this role suitable for a committed individual who is looking for stable long-term career development.
We are a vibrant and ambitious company with an open and relaxed management culture, nurturing continuous improvement and innovation. We believe this attitude has allowed us to achieve a staff turnover rate well below the industry average. Our entrepreneurial ethos encourages and fosters the growth of our employees and our proactive growth strategy helps us to run a sustainable and profitable business while providing new and exciting career opportunities for all.
Eurosafe Training & PPE Limited is an Equal Opportunities Employer.
Our Vision
Safety Assured, Trust Secured.
We are committed to creating a safe environment for our clients, delivering high-quality products and services, and fostering trust through transparency, reliability, and ethical practices.
Mission Statement
Eurosafe aims to be an industry-leading technical service provider, offering a range of high-quality services and products to ensure our client's working environment is one in which their people feel safe and secure, therefore contributing to a working atmosphere conducive to optimal performance levels.
Our Values
As a safety company, Eurosafe takes the safety and health of its employees extremely seriously because a large part of our staff works at height, which entails safety risks. To ensure a safe and comfortable working environment, Eurosafe provides its employees with user-friendly, ergonomic, and approved tools, such as hoisting and lifting equipment, and lightweight stairs and ladders.
– To behave in a manner that is truthful and honest, even when faced with difficult decisions. We endeavour to always provide the right solution without compromise.
– Take pride in providing high quality products and services that we stand behind, which ensure customer satisfaction and drives growth.
– It is our responsibility to reduce risk by identifying hazards which have the potential to cause harm to all stakeholders. It is our duty to provide practical solutions to ensure all actions undertaken achieves a safe and compliant workplace.
– To respect and support employees, customers, and suppliers to achieve their goals. To work together to create an environment where everyone can succeed.
Benefits include:
* Competitive Salary
* Annual Reviews
* Performance pay structure
* 28 days annual leave including bank holidays
* Additional holiday added per year of work (up to 36 days)
* Private Medical healthcare - including Dental, Optical, Physio and Mental Health cover
* Development opportunities within department / company
* Casual dress
* Company events
* Company pension
* On-site parking
* Free tea/coffee facilities
* No weekends or Bank Holidays to be worked (unless by prior agreement)
Accountabilities and Main Duties:
An exciting vacancy has arisen in our Training & Supply division which will suit an individual that enjoys team working, problem solving and developing within their role, who is willing to work hard to produce first class results and in fast-paced, growing department.
Key tasks/areas, duties and responsibilities:
Administration
· Maintain training records (e.g. trainee lists٫ schedules٫ attendance sheets).
· Use and manage external awarding bodies websites & systems to register and claim delegate certification Ladder Association, City & Guilds, Energy & Utility Skills, and CITB.
· Liaise with external bodies including Ladder Association, City & Guilds, Energy & Utility Skills, and CITB.
· Looking after delegates (booking in, registering them with governing bodies).
· Send formal course booking forms and joining instructions in adherence to company procedures.
· Troubleshoot issues as they arise onsite.
· Undertake data cleansing and inputting; ensuring the data held is accurate and up to date.
· Undertake filing and archiving duties in accordance with company policies.
· Liaise between colleagues and clients to manage the schedule/plan board for in-house and associate trainers, including advising on potential dates.
· Logistical planning including the use of sub-contractors for arranging the moving of our Confined Space trailers.
· Ensure the compliance of all training activities with established policies and best practices.
· Provide information and guidance to colleagues and customers, where relevant.
· Setup course feedback surveys via Course Checker website.
· Create and amend all new or current paperwork in line with branding and version control.
· General administration duties including, but not limited to, the booking of accommodation for colleagues and customers, preparation and maintaining cleanliness of training areas, ordering and collecting of buffets, printing, and handling web chat enquiries.
· Ad hoc administration duties.
Sales
· Setting up and managing new enquiries.
· Manage the training inbox and delegating to staff.
· Process online bookings.
· Collating information about enquires and adding all relevant information, such as course booking forms and joining instructions, onto the ERP system in a clear, defined manner.
· Answering phone calls and emails for the sales department and distributing as required
· Project tracking – working alongside sales team on a frequent basis as required to assist in securing works.
· Prepare renewal quotations for existing clients and send to customers.
· Follow up on generated sales quotations in a timely manner using various sales techniques.
· Achieve and work towards departmental targets.
Skills and Behaviours:
Essential:
* Accuracy and attention to detail
* Flexible and able to adapt to change within the working day.
* Ability to work independently and use initiative
* Excellent written and verbal communicator
* Comfortable speaking with clients over the phone
* Time management
* Competent users of Microsoft Packages - Outlook, Word and Excel
* IT Literate
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits:
* Additional leave
* Casual dress
* Company events
* Company pension
* On-site parking
* Paid volunteer time
* Private dental insurance
* Private medical insurance
Work Location: In person