Job Description
This job is with BBC, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
JOB DETAILS
JOB BAND: D
CONTRACT TYPE: 12 month Fixed-term Contract, Full-time / Attachment.
DEPARTMENT: Chief Customer Officer Group
LOCATION: London Broadcasting House, Hybrid
PROPOSED SALARY RANGE: £45,000-£55,000 + London weighting; depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
The BBC offers some of the most popular services online and offline, reaching 95% of UK adults every month. We are looking for a Senior Data Analyst to help us to maximise the value we deliver to the UK population through the BBC's portfolio. You'll join the Central Analytics team in the Chief Customer Officer Group which also includes Research, Marketing and the Licence Fee Unit. You will also closely collaborate with other divisions including Content, Strategy and Product.
WHY JOIN THE TEAM
In this exciting and varied role, you will have the opportunity to work on projects across the whole BBC portfolio to uncover customer insights that empower data-driven decision-making and build new data solutions to support our self-serve capabilities.
YOUR KEY RESPONSIBILITIES AND IMPACT:
* Lead on large-scale analytics projects and the delivery of data insights at scale by utilizing BBC's customer database, third party datasets and content metadata
* Collaborate in cross-discipline project groups to improve the BBC's data capabilities and develop new solutions
* Communicate insights in a compelling way to convey a clear story to senior stakeholders. You will also provide technical expertise and act as a first point of contact for analytics queries from non-data oriented colleagues
* Build new data automation processes for first and third-party datasets using scripting languages and big data tools
* Maintain and proactively identify opportunities to improve our data products and pipelines
* Build and maintain strong working relationships with stakeholders
* Develop your own analytics skills and keeping up to date with the latest industry developments
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
* Proven experience in a senior data analyst role, ideally in the media or digital sector
* Demonstrated ability to analyse performance data to extract actionable insights
* Ability to create dashboards using tools like Tableau, R Shiny or similar
* Advanced SQL skills and proficiency in another scripting language e.g. Python, R
* Experience using big data tools (AWS, Microsoft Azure, Snowflake etc.)
DESIRABLE CRITERIA:
* Experience of working with digital analytics tools and understanding of tracking implementation (e.g., Piano Analytics, Google Analytics, Adobe Analytics etc.)
* Interest in and good knowledge of the BBC services
* Familiarity with the media landscape, measurement methodologies and research methods including online and offline channels
* Experience of mentoring junior staff members
If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply.
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