Your new company
Hays are working with a large Manufacturing business in Telford on an exclusive basis who are seeking a pragmatic and experienced HR coordinator to join a growing team within a dynamic, fast-paced organisation. This is a hands-on, business-facing role supporting managers and employees across the full employee lifecycle. The successful candidate will play a key role in building scalable HR foundations, coaching leaders, and improving the employee experience as the business continues to grow. Your new role
As a HR Coordinator, your role will involve:
* Provide first-line HR support across employee relations, performance, absence, and workforce planning.
* Manage and improve core HR processes, including onboarding, performance reviews, and engagement initiatives.
* Coordinate recruitment activities including agency management, interviews, and offer processes.
* Support the rollout of global HR programs, policies, and tools, ensuring local relevance and compliance.
* Maintain and standardise HR documentation, templates, and manager toolkits.
* Contribute to the implementation of a new global HRIS and help streamline manual processes.
* Monitor employment law compliance and proactively identify and mitigate people risks
What you'll need to succeed
* Minimum 5 years' generalist HR experience, including strong employee relations and recruitment exposure.
* CIPD level 3 or 5
* Proven ability to coach and support managers at all levels.
* Comfortable balancing strategic thinking with hands-on operational delivery.
* Excellent communication, judgement, and stakeholder management skills.
* Experience in manufacturing, distribution, or multi-site environments is advantageous.
* Proficient in Microsoft Office 365 (Excel, Outlook, Word).
* Curious, collaborative, and committed to continuous improvement.
What you'll get in return
* Opportunity to shape and launch scalable people programs from the ground up.
* Influence how the organisation leads, grows, and supports its people.
* Contribute to global initiatives while ensuring local excellence.
* Be part of a values-driven team that prioritises transparency, autonomy, and progress.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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